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 Dogs in Playground

Cancellation Policy

Holiday Pricing and Cancellation Policy

Holidays require an additional $5 per night. Holiday reservations are only accepted with a deposit equal to a 2-night boarding stay for your pet(s). This deposit is due at time of reservation and is fully refundable if cancellation is made at least 7 business days prior to scheduled arrival date. The deposit will be forfeited if you do not give proper notice of cancellation.

The cancellation charge will apply for any reservation that falls over the following holidays:

New Year’s Eve – Easter – Memorial DayIndependence Day – Labor Day – Thanksgiving – Christmas

Full and Mini Groom

When making a full or mini groom appointment you will be asked to place a card on file with us. If you wish to cancel your reservation, please give us 24 hours’ notice to avoid a penalty charge. This penalty charge will be 50% of the base price of your pup’s cut.

Please note: If three or more total appointments result in no-call no-shows, a non-refundable deposit of the full base price must be made prior to securing any future grooming appointments with Sharla.